Shipping Cost and Information
Shipping Costs and Information
How will my order ship?
Orders shipping within the US and Canada ship via UPS or FedEx Ground service.
Orders totaling $0 USD ship via the United States Postal Service, regardless of destination.
Orders typically leave Concept2 within 2–3 business days of order placement. (See our tips for helping with timely delivery)
Express shipping is available at an additional cost for phone orders only: Monday–Friday, 9:30 a.m.–4 p.m. ET.
When will I receive my order?
Orders placed typically ship from Concept2 within 2–3 business days. While we don’t anticipate delays with Concept2 processing your order, UPS and FedEx have suspended their guaranteed services and are experiencing delays. Concept2 will not be held responsible for shipment delays after your order has left our facility.
Please track your package with the carrier to get the most accurate information about when it will be delivered
If you are purchasing this as a gift, you can download a gift acknowledgment to give to the recipient while we work hard to get your order to you.
Can I ship to a business address?
Yes, it is possible to ship to a business address.
Can I schedule a specific delivery date?
No, it is not possible to choose a specific date on which to receive your order; however, if you have a preferred date on which you would like your order to ship from MTG Trading, please place your order by phone: (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET.
Is a signature required?
No. All orders (including RowErg, SkiErg, and BikeErg orders) ship without a signature required. If you are not home at the time of delivery, UPS/FedEx will leave the package where they would normally leave packages for your location. If you’d like signature required delivery service, please place your order by phone: 800.245.5676 (toll-free) Monday–Friday, 9:30 a.m.–4 p.m. ET. An additional fee may apply, and we cannot guarantee the carriers will comply, as they have suspended guaranteed services at this time.
What are the shipping dimensions?
Shipping dimensions for RowErgs, SkiErgs, and bikes are on the relevant product page.
What packaging is used?
We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship our RowErgs, SkiErgs and bikes. Please recycle this packaging when possible:
Find an EPS drop-off location in North America
Shipping Costs1
| ROWERG W/ STANDARD LEGS (ONE BOX) |
ROWERG W/ TALL LEGS (TWO BOXES) |
DYNAMIC (TWO BOXES) |
|
|---|---|---|---|
| US, LOWER 48 STATES | UPS/FedEx Ground: $55 | UPS/FedEx Ground: $85 | UPS/FedEx Ground: $105 |
| ALASKA/HAWAII | UPS/FedEx Ground: $175 | UPS/FedEx Ground: $250 | UPS/FedEx Ground: $355 |
| APO/FPO | US Standard Post: $95–$115 Costs vary by ZIP Code. |
US Standard Post: $150–$175 Costs vary by ZIP Code. |
US Standard Post: $180–$210 Costs vary by ZIP Code. |
| PUERTO RICO | UPS/FedEx Ground: $175 | UPS/FedEx Ground: $250 | UPS/FedEx Ground: $355 |
| CANADA2 | UPS Int’l Standard Service/FedEx: $100 | UPS Int’l Standard Service/FedEx: $140 | UPS Int’l Standard Service/FedEx: $180 |
| All other locations4 | |||
| SKIERG, WALL MOUNTED (ONE BOX) |
SKIERG + FLOOR STAND (TWO BOXES) |
BIKEERG (ONE BOX) |
|
|---|---|---|---|
| US, LOWER 48 STATES | UPS/FedEx Ground: $55 | UPS/FedEx Ground: $100 | UPS/FedEx Ground: $60 |
| ALASKA/HAWAII | UPS/FedEx Ground: $175 | UPS/FedEx Ground: $305 | UPS/FedEx Ground: $200 |
| APO/FPO | US Standard Post: $95–$110 Costs vary by ZIP Code. |
US Standard Post: $170–$200 Costs vary by ZIP Code. |
US Standard Post: $135–$160 Costs vary by ZIP Code. |
| PUERTO RICO | UPS/FedEx Ground: $175 | UPS/FedEx Ground: $305 | UPS/FedEx Ground: $200 |
| CANADA2 | UPS Int’l Standard Service/FedEx: $100 | UPS Int’l Standard Service/FedEx: $165 | UPS Int’l Standard Service/FedEx: $105 |
| All other locations4 | |||
| TALL LEGS RETROFIT KIT |
ROWERG AND BIKEERG FLOOR MATS |
SLIDES (SPARES AND PAIRS) |
SCULL CASE | |
|---|---|---|---|---|
| US, LOWER 48 STATES | UPS/FedEx Ground: $30 | UPS/FedEx Ground: $10 | UPS/FedEx Ground: $55 | UPS/FedEx Ground: $30 |
| ALASKA/HAWAII | UPS/FedEx Ground: $75 | UPS/FedEx Ground: $10 | UPS/FedEx Ground: $130 | UPS/FedEx Ground: $30 |
| APO/FPO | US Standard Post: $55–60 | US Standard Post: $10 | US Standard Post: $86–$128 Costs vary by ZIP Code. |
US Standard Post: $30 |
| PUERTO RICO | UPS/FedEx Ground: $75 | UPS/FedEx Ground: $10 | UPS/FedEx Ground: $130 | UPS/FedEx Ground: $30 |
| CANADA2 | UPS Int’l Standard Service/FedEx: $40 | UPS Int’l Standard Service/FedEx: $25 | UPS Int’l Standard Service/FedEx: $85 | UPS Int’l Standard Service/FedEx: $70 |
| All other locations4 | ||||
| PARTS, CLOTHING AND OTHER ACCESSORIES3 |
|
|---|---|
| US, LOWER 48 STATES | UPS/FedEx Ground: $10 |
| ALASKA/HAWAII | UPS/FedEx Ground: $10 |
| APO/FPO | US Standard Post $10 |
| PUERTO RICO | UPS/FedEx Ground: $10 |
| CANADA2 | UPS Int’l Standard Service/FedEx: $15 |
| All other locations4 | |
Notes
¹ Shipping costs are subject to change without notice and may be subject to additional taxes. Learn more about US taxes
² Canadian Taxes and Brokerage: Shipping costs listed for Canada do not include Canadian taxes or brokerage charges. All shipments to Canada are subject to these additional fees. Learn more about Canadian taxes
³ Clothing and accessories not otherwise listed that are purchased with a RowErg, SkiErg or BikeErg ship at no extra cost.
4 For locations other than those listed in the above charts, please refer to our list of International Contacts for purchasing Concept2 equipment. For countries/territories in which we do not have an International Contact listed.